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Review access history for support and security
Dataplicity history can answer which supported platform access or action event was recorded for an actor, device or organisation, and time. Coverage, fields, retention, and export options vary by event type and organisation configuration.
When you need audit trails
- Customer security review or compliance questionnaire
- Incident investigation after an unexpected configuration change, correlated with device-side evidence
- Internal security audit of remote access practices
- Onboarding a new support team member - review access patterns
What to review
- Remote Shell access events per device where recorded
- Wormhole access events where recorded
- Team membership changes
- Devices accessed outside normal support hours
Also review the incident timeline, fleet-job results, relevant logs, and external ticket. One Dataplicity history surface is not a record of every device-side effect or action taken in another system.
Best practices
- Set a review interval from your risk and contractual requirements
- Investigate unexpected access through the organisation's incident process
- Remove team members promptly when they leave
- Verify retention and export options before relying on a record for an assurance requirement
- Document your access policy for customer security reviews