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Device mapping

Device context is how support finds the right unit in seconds instead of minutes.

Current Customers page with Harbor Retail Demo, Polar Freight Demo, and Solstice Utilities Demo fleets
Customer records group devices by class and show current online, offline, and pending counts.
TagExamplePurpose
customercustomer:polar-freightEnd customer
sitesite:bristol-dcDeployment location
assetasset:GW-0042Internal asset ID
firmwarefirmware:2.1.0Software version
deploymentdeployment:productionStage (dev, staging, production)

Use consistent naming. Document the scheme for your team.

When to apply tags

  • After enrolment - assign custom tags through the Dataplicity app or Web CLI.
  • During operations - update tags when ownership, site, stage, or rollout cohort changes.
  • During reassignment - remove context belonging to the previous customer or site before adding the new context.

Apply searchable customer, site, and fleet context with custom tags in the Dataplicity app or Web CLI.

Device names

Rename devices in the dashboard to something human-readable: bristol-gateway-042 is better than a factory-default hostname.